FAQs
The Auction
What is the Esmeralda Auction?
The Esmeralda Auction is an online green coffee auction held by Hacienda La Esmeralda in which the farms' best Geisha microlots are available for bidding.
When and where will the auction be held?
The upcoming Esmeralda Auction will be held on August 22nd, 2024.
Time zones:
Beijing, China: 16:00 CST
Riyadh, Saudi Arabia: 11:00 AST
Seoul, South Korea: 17:00 KST
Taipei, Taiwan: 16:00 CST
Tokyo, Japan: 17:00 JST
Melbourne, Australia: 18:00 AEST
London, UK: 9:00 BST
Oslo, Norway: 10:00 CEST
Los Angeles, USA: 1:00 PDT
New York, USA: 4:00 EDT
What is the minimum purchase?
The minimum purchase in the Esmeralda Auction is one auction lot. Each auction lot is one box (10kg).
What is the minimum bid?
Bidding for washed geishas starts at $180 per kilogram and for natural geishas at $220 per kilogram.
How does the auction operate, including rules and features?
Bidders must create an account and register to the auction. Our auction allows bidding to occur on each lot simultanesouly, meaning that you do not have to wait to place a bid on any lot during the auction. When the clock on the auction counts down to zero, whoever has placed the last, highest bid on a particular lot wins that lot and is responsible for purchasing the entire lot. This auction has two main phases:
Phase 1 is the open bidding period where the auction will not have a clock and bidders can place their initial bids. Once all lots have received a bid, Phase 2 of the auction begins.
In Phase 2, the clock will start and count down from 3 minutes. If a bid is placed during that 3 min period, then the clock will restart. If the time on the clock runs out (when there are 0 minutes and seconds remaining) before there is a new bid, the auction will end.
How can I start bidding?
Once your request for access is approved, you will be able to place a bid from the auction page, dashboard or the product pages. You simply just press "Bid" button, enter the amount you would like to bid, and press the "bid" button. Remember that your bid is based on US dollars per pound (USD$/lb).
How can I place an Auto-Bid?
Once your request for access is approved, you will be able to start bidding from the auction, dashboard or the product pages. You simply just press "Auto Bid", put in the amount you would like the platform to consider your highest possible bid as well as the bid step to be. If someone bids against you, the platform will bid automatically above their bid until your highest possible bid is no longer winning. Remember that your bid is based on US dollars and per pound.
How long does the auction last?
This auction will open at 3am Panama Time on August 22. At this time, you can place bids or set your autobids. This open period will last until all lots have a bid on them. After that, the clock will start and count down until there is a new bid, which will then restart the clock to 3 minutes. If the time on the clock runs out (when there are 0 minutes and seconds remaining) before there is a new bid, the auction will end.
Auction
Coffees
Where do auction coffees grow?
Esmeralda Auction Reserve come from our three Geisha producing farms: Jaramillo, El Velo and Cañas Verdes. These farms are all located in Boquete, Republic of Panama.
What coffee varieties will be auctioned?
All auction coffees are green-tip Geisha.
How much coffee is one auction lot?
Each auction lot has 1 box (10kg).
What does Enero, Carnaval, San José and Pascua mean?
Enero, Carnaval, San José and Pascua are words used to identify the harvest month of each auction coffee.
Enero: Coffee harvested in January.
Carnaval: Coffee harvested in February.
San José: Coffee harvested in March.
Pascua: Coffee harvested in April.
How are auction coffees typically packaged for shipment?
Auction coffees are packaged in carton boxes with vacuum pack (10kg of green coffee per box).
What if I win a lot?
If you win a lot, your registered name will appear next to the lot when the auction is officially closed. You will also receive a confirmation email from support@mcultivo.com (make sure to check your spam folder). Within this email, you will be introduced to the producer and their logistics team who will assist you with payment and logistics. All coffee must be paid for before it is shipped, and within 30 days of the auction's completion. All coffee is sold Free On Board (FOB) so you, the buyer, are responsible for all importation logistics. If you need assistance with this process, please reach out to us or to support@mcultivo and we will try to find a logistics partner for you.
Registration
Why is registration necessary, and what's the process behind it?
Registration is necessary to ensure that all bidders are capable of fulfilling their contractual obligations if they win a lot. Once you have created and signed into your account, you can request access to the auction. Your request will be pending until we approve it. We will manually approve or reject your request within 48 hours, and before the auction begins. If your request comes during the auction, we will do our best to approve you as fast as we can.
Where can I register for the auction?
Registration for the Esmeralda Auction can be done at: https://esmeralda.mcultivo.com/register
When do I have to register for the auction?
In order to receive samples on time, we advise you sign to up at least one month prior to the auction date. The upcoming auction will be held on August 22, 2024.
How can I receive auction samples?
Auction samples can be purchased through our auction website: https://esmeralda.mcultivo.com/auction/20-years-of-esmeralda-geisha
The cost of one set of samples is deducted from the final invoice of one auction lot purchase.
How much coffee is one auction sample set?
An auction sample set is made up of one sample of each auction lot (20 samples). Each sample is 100 grams of green coffee.
When will my auction samples be shipped?
Samples are sent to buyers 3-4 weeks before the established auction date. The upcoming auction will be held on August 22, 2024.
Where do auction samples ship?
Auction samples are shipped to all countries.
How can I pay for my auction samples?
Auction samples are paid via credit card through our auction platform. The cost of one set of samples is deducted from the final invoice of one auction lot purchase.
Shipping
How will my auction coffee be shipped?
Many auction lot winners choose to air freight their lots. We provide competitive door-to-door quotes from all major courier companies (DHL, FEDEX, UPS).
What are the shipping terms?
Shipping prices are Ex-works Hacienda La Esmeralda in Palmira, Republic of Panama.
Do you ship coffee to all countries?
Yes, we ship auction coffee to all countries.
How much time after the auction will I receive my coffee?
An auction sample set is made Auction coffees are ready to ship within one week after payment in full is received. Note that the delivery time will depend on the buyer’s address and preferred method of shipping.
Payment
What are the payment terms for auction coffees?
Payment for auction coffees is due in full to Hacienda La Esmeralda before shipping and no more than 15 days after the auction date. Payment can be made by wire transfer to our bank account or by credit card.
Hacienda La Esmeralda
Palmira, Boquete, Chiriqui, Republic of Panama
auction@haciendaesmeralda.com
FAQs
The Auction
What is the Esmeralda Auction?
The Esmeralda Auction is an online green coffee auction held by Hacienda La Esmeralda in which the farms' best Geisha microlots are available for bidding.
When and where will the auction be held?
The upcoming Esmeralda Auction will be held on August 22nd, 2024.
Time zones:
Beijing, China: 16:00 CST
Riyadh, Saudi Arabia: 11:00 AST
Seoul, South Korea: 17:00 KST
Taipei, Taiwan: 16:00 CST
Tokyo, Japan: 17:00 JST
Melbourne, Australia: 18:00 AEST
London, UK: 9:00 BST
Oslo, Norway: 10:00 CEST
Los Angeles, USA: 1:00 PDT
New York, USA: 4:00 EDT
What is the minimum purchase?
The minimum purchase in the Esmeralda Auction is one auction lot. Each auction lot is one box (10kg).
What is the minimum bid?
Bidding for washed geishas starts at $180 per kilogram and for natural geishas at $220 per kilogram.
How does the auction operate, including rules and features?
Bidders must create an account and register to the auction. Our auction allows bidding to occur on each lot simultanesouly, meaning that you do not have to wait to place a bid on any lot during the auction. When the clock on the auction counts down to zero, whoever has placed the last, highest bid on a particular lot wins that lot and is responsible for purchasing the entire lot. This auction has two main phases:
Phase 1 is the open bidding period where the auction will not have a clock and bidders can place their initial bids. Once all lots have received a bid, Phase 2 of the auction begins.
In Phase 2, the clock will start and count down from 3 minutes. If a bid is placed during that 3 min period, then the clock will restart. If the time on the clock runs out (when there are 0 minutes and seconds remaining) before there is a new bid, the auction will end.
How can I start bidding?
Once your request for access is approved, you will be able to place a bid from the auction page, dashboard or the product pages. You simply just press "Bid" button, enter the amount you would like to bid, and press the "bid" button. Remember that your bid is based on US dollars per pound (USD$/lb).
How can I place an Auto-Bid?
Once your request for access is approved, you will be able to start bidding from the auction, dashboard or the product pages. You simply just press "Auto Bid", put in the amount you would like the platform to consider your highest possible bid as well as the bid step to be. If someone bids against you, the platform will bid automatically above their bid until your highest possible bid is no longer winning. Remember that your bid is based on US dollars and per pound.
How long does the auction last?
This auction will open at 3am Panama Time on August 22. At this time, you can place bids or set your autobids. This open period will last until all lots have a bid on them. After that, the clock will start and count down until there is a new bid, which will then restart the clock to 3 minutes. If the time on the clock runs out (when there are 0 minutes and seconds remaining) before there is a new bid, the auction will end.
Auction
Coffees
Where do auction coffees grow?
Esmeralda Auction Reserve come from our three Geisha producing farms: Jaramillo, El Velo and Cañas Verdes. These farms are all located in Boquete, Republic of Panama.
What coffee varieties will be auctioned?
All auction coffees are green-tip Geisha.
How much coffee is one auction lot?
Each auction lot has 1 box (10kg).
What does Enero, Carnaval, San José and Pascua mean?
Enero, Carnaval, San José and Pascua are words used to identify the harvest month of each auction coffee.
Enero: Coffee harvested in January.
Carnaval: Coffee harvested in February.
San José: Coffee harvested in March.
Pascua: Coffee harvested in April.
How are auction coffees typically packaged for shipment?
Auction coffees are packaged in carton boxes with vacuum pack (10kg of green coffee per box).
What if I win a lot?
If you win a lot, your registered name will appear next to the lot when the auction is officially closed. You will also receive a confirmation email from support@mcultivo.com (make sure to check your spam folder). Within this email, you will be introduced to the producer and their logistics team who will assist you with payment and logistics. All coffee must be paid for before it is shipped, and within 30 days of the auction's completion. All coffee is sold Free On Board (FOB) so you, the buyer, are responsible for all importation logistics. If you need assistance with this process, please reach out to us or to support@mcultivo and we will try to find a logistics partner for you.
Registration
Why is registration necessary, and what's the process behind it?
Registration is necessary to ensure that all bidders are capable of fulfilling their contractual obligations if they win a lot. Once you have created and signed into your account, you can request access to the auction. Your request will be pending until we approve it. We will manually approve or reject your request within 48 hours, and before the auction begins. If your request comes during the auction, we will do our best to approve you as fast as we can.
Where can I register for the auction?
Registration for the Esmeralda Auction can be done at: https://esmeralda.mcultivo.com/register
When do I have to register for the auction?
In order to receive samples on time, we advise you sign to up at least one month prior to the auction date. The upcoming auction will be held on August 22, 2024.
How can I receive auction samples?
Auction samples can be purchased through our auction website: https://esmeralda.mcultivo.com/auction/20-years-of-esmeralda-geisha
The cost of one set of samples is deducted from the final invoice of one auction lot purchase.
How much coffee is one auction sample set?
An auction sample set is made up of one sample of each auction lot (20 samples). Each sample is 100 grams of green coffee.
When will my auction samples be shipped?
Samples are sent to buyers 3-4 weeks before the established auction date. The upcoming auction will be held on August 22, 2024.
Where do auction samples ship?
Auction samples are shipped to all countries.
How can I pay for my auction samples?
Auction samples are paid via credit card through our auction platform. The cost of one set of samples is deducted from the final invoice of one auction lot purchase.
Shipping
How will my auction coffee be shipped?
Many auction lot winners choose to air freight their lots. We provide competitive door-to-door quotes from all major courier companies (DHL, FEDEX, UPS).
What are the shipping terms?
Shipping prices are Ex-works Hacienda La Esmeralda in Palmira, Republic of Panama.
Do you ship coffee to all countries?
Yes, we ship auction coffee to all countries.
How much time after the auction will I receive my coffee?
An auction sample set is made Auction coffees are ready to ship within one week after payment in full is received. Note that the delivery time will depend on the buyer’s address and preferred method of shipping.
Payment
What are the payment terms for auction coffees?
Payment for auction coffees is due in full to Hacienda La Esmeralda before shipping and no more than 15 days after the auction date. Payment can be made by wire transfer to our bank account or by credit card.
Hacienda La Esmeralda
Palmira, Boquete, Chiriqui, Republic of Panama
auction@haciendaesmeralda.com
Powered by:
© 2024 by Hacienda La Esmeralda.
Made with CultivoCommerce.
FAQs
The Auction
What is the Esmeralda Auction?
The Esmeralda Auction is an online green coffee auction held by Hacienda La Esmeralda in which the farms' best Geisha microlots are available for bidding.
When and where will the auction be held?
The upcoming Esmeralda Auction will be held on August 22nd, 2024.
Time zones:
Beijing, China: 16:00 CST
Riyadh, Saudi Arabia: 11:00 AST
Seoul, South Korea: 17:00 KST
Taipei, Taiwan: 16:00 CST
Tokyo, Japan: 17:00 JST
Melbourne, Australia: 18:00 AEST
London, UK: 9:00 BST
Oslo, Norway: 10:00 CEST
Los Angeles, USA: 1:00 PDT
New York, USA: 4:00 EDT
What is the minimum purchase?
The minimum purchase in the Esmeralda Auction is one auction lot. Each auction lot is one box (10kg).
What is the minimum bid?
Bidding for washed geishas starts at $180 per kilogram and for natural geishas at $220 per kilogram.
How does the auction operate, including rules and features?
Bidders must create an account and register to the auction. Our auction allows bidding to occur on each lot simultanesouly, meaning that you do not have to wait to place a bid on any lot during the auction. When the clock on the auction counts down to zero, whoever has placed the last, highest bid on a particular lot wins that lot and is responsible for purchasing the entire lot. This auction has two main phases:
Phase 1 is the open bidding period where the auction will not have a clock and bidders can place their initial bids. Once all lots have received a bid, Phase 2 of the auction begins.
In Phase 2, the clock will start and count down from 3 minutes. If a bid is placed during that 3 min period, then the clock will restart. If the time on the clock runs out (when there are 0 minutes and seconds remaining) before there is a new bid, the auction will end.
How can I start bidding?
Once your request for access is approved, you will be able to place a bid from the auction page, dashboard or the product pages. You simply just press "Bid" button, enter the amount you would like to bid, and press the "bid" button. Remember that your bid is based on US dollars per pound (USD$/lb).
How can I place an Auto-Bid?
Once your request for access is approved, you will be able to start bidding from the auction, dashboard or the product pages. You simply just press "Auto Bid", put in the amount you would like the platform to consider your highest possible bid as well as the bid step to be. If someone bids against you, the platform will bid automatically above their bid until your highest possible bid is no longer winning. Remember that your bid is based on US dollars and per pound.
How long does the auction last?
This auction will open at 3am Panama Time on August 22. At this time, you can place bids or set your autobids. This open period will last until all lots have a bid on them. After that, the clock will start and count down until there is a new bid, which will then restart the clock to 3 minutes. If the time on the clock runs out (when there are 0 minutes and seconds remaining) before there is a new bid, the auction will end.
Auction
Coffees
Where do auction coffees grow?
Esmeralda Auction Reserve come from our three Geisha producing farms: Jaramillo, El Velo and Cañas Verdes. These farms are all located in Boquete, Republic of Panama.
What coffee varieties will be auctioned?
All auction coffees are green-tip Geisha.
How much coffee is one auction lot?
Each auction lot has 1 box (10kg).
What does Enero, Carnaval, San José and Pascua mean?
Enero, Carnaval, San José and Pascua are words used to identify the harvest month of each auction coffee.
Enero: Coffee harvested in January.
Carnaval: Coffee harvested in February.
San José: Coffee harvested in March.
Pascua: Coffee harvested in April.
How are auction coffees typically packaged for shipment?
Auction coffees are packaged in carton boxes with vacuum pack (10kg of green coffee per box).
What if I win a lot?
If you win a lot, your registered name will appear next to the lot when the auction is officially closed. You will also receive a confirmation email from support@mcultivo.com (make sure to check your spam folder). Within this email, you will be introduced to the producer and their logistics team who will assist you with payment and logistics. All coffee must be paid for before it is shipped, and within 30 days of the auction's completion. All coffee is sold Free On Board (FOB) so you, the buyer, are responsible for all importation logistics. If you need assistance with this process, please reach out to us or to support@mcultivo and we will try to find a logistics partner for you.
Registration
Why is registration necessary, and what's the process behind it?
Registration is necessary to ensure that all bidders are capable of fulfilling their contractual obligations if they win a lot. Once you have created and signed into your account, you can request access to the auction. Your request will be pending until we approve it. We will manually approve or reject your request within 48 hours, and before the auction begins. If your request comes during the auction, we will do our best to approve you as fast as we can.
Where can I register for the auction?
Registration for the Esmeralda Auction can be done at: https://esmeralda.mcultivo.com/register
When do I have to register for the auction?
In order to receive samples on time, we advise you sign to up at least one month prior to the auction date. The upcoming auction will be held on August 22, 2024.
How can I receive auction samples?
Auction samples can be purchased through our auction website: https://esmeralda.mcultivo.com/auction/20-years-of-esmeralda-geisha
The cost of one set of samples is deducted from the final invoice of one auction lot purchase.
How much coffee is one auction sample set?
An auction sample set is made up of one sample of each auction lot (20 samples). Each sample is 100 grams of green coffee.
When will my auction samples be shipped?
Samples are sent to buyers 3-4 weeks before the established auction date. The upcoming auction will be held on August 22, 2024.
Where do auction samples ship?
Auction samples are shipped to all countries.
How can I pay for my auction samples?
Auction samples are paid via credit card through our auction platform. The cost of one set of samples is deducted from the final invoice of one auction lot purchase.
Shipping
How will my auction coffee be shipped?
Many auction lot winners choose to air freight their lots. We provide competitive door-to-door quotes from all major courier companies (DHL, FEDEX, UPS).
What are the shipping terms?
Shipping prices are Ex-works Hacienda La Esmeralda in Palmira, Republic of Panama.
Do you ship coffee to all countries?
Yes, we ship auction coffee to all countries.
How much time after the auction will I receive my coffee?
An auction sample set is made Auction coffees are ready to ship within one week after payment in full is received. Note that the delivery time will depend on the buyer’s address and preferred method of shipping.
Payment
What are the payment terms for auction coffees?
Payment for auction coffees is due in full to Hacienda La Esmeralda before shipping and no more than 15 days after the auction date. Payment can be made by wire transfer to our bank account or by credit card.
Hacienda La Esmeralda
Palmira, Boquete, Chiriqui, Republic of Panama
auction@haciendaesmeralda.com
Powered by:
© 2024 by Hacienda La Esmeralda. Made with CultivoCommerce.